Donor Service
System (DSS)
In response to The Salvation Army's challenge of handling over 2 million annual donations, we crafted DSS to seamlessly streamline and manage their entire donation process.
The work
Empowering The Salvation Army's donation process, our Donor Services System (DSS) optimized donation logistics, enhanced donor experiences, and allowed key metric insights
Routing System: Creation of truck routing software for scheduling and collecting donations. Utilizing iPadOS for navigation, communication, and DOT compliance. Crafted dispatcher software ensuring real-time rerouting, monitoring, and communication with trucks.
Donation Software and System: Developed a responsive mobile app and website empowering donors to schedule pickups and track donations. Created internal call-center software with seamless phone system integration.
Metric Dashboard and Integration: Crafted a robust solution for financial tracking, reporting, and seamless integration with enterprise systems. Our dynamic dashboard delivers key metrics in real-time, facilitating informed decision-making.
Simple, seamless, streamlined.
Schedule an exploration call
Let’s discuss your goals and challenges. You may already have some ideas in mind, or we can support your journey from the very beginning.
Discuss solutions and review team + approach
In a matter of days, we will craft a tailored strategy, finalize your project specifications, and assemble a team to bring your vision to life
Get started and track performance
With clear milestones and ongoing optimization, we launch your project and track performance and adoption to ensure continuous success and growth.